The first thing each firm should learn is how to create a tried-and-true method. It is critical in the painting industry to understand what coating goes on what substrate with what equipment. Our processes must not fail since we all want satisfied customers. SOPs are the written documentation of those tried-and-true procedures. However, SOPs aren't just for painting! You may make them for pay scales, getting reviews, estimating, customer service, and just about anything else! In this episode, Nick Slavik will provide every useful advice for creating effective standard operating procedures.