Rick Holtz of H. J. Holtz and Son in Richmond, Virginia made a change in his business a few years ago that revolutionized employee engagement. He had decided to help his team start thinking like owners, and now his company trains each employee as a leader that is motivated to add to the bottom-line of the company. This pays off for employees in many ways, including providing real cash incentives. Don't think this could work in your business? Rick shares the specifics of how he implements this strategy, and shares why he believes other businesses would benefit from helping their employees think like owners.